Used the app for the first time and could not have been a worse experience. McDonald's started getting worse & worse with delivery spots until the restaurant would be just opened for delivery but had no spots til the next day! (this is listed on the search page for each restaurant; either ‘Delivered by Menulog’ or ‘Delivered by Restaurant). Really enjoying it. Now we are waiting 3-5 days for our refund. | Read 161-180 Reviews out of 214 I've worked for menulog for 2 weeks now. 3 follow up calls on the night, only to be told each time the driver is on his way to collect the order. Additional Savings Tips. Then we contacted the restaurant and they told us they sent it out on time it was menulog delivery driver fault and to call menulog. 4. When calling to organize a refund through menulog, they'll then start a merry-go-round of attempted blame shifting and flat out refuse a refund. Discover 9 tested and verified Menulog Coupons, courtesy of Groupon Australia. Menulog is hiring an 'Armchair Food Critic' to â¦ Your experience can help others make better choices. Dream job alert! They offered a voucher, no I donât want a voucher! I need to speak to someone about my order being late. Ordered food 2.5 hours ago - never received and charged in full!! Used the app for the first time and could not have been a worse experience. If your payment was done via Paypal, the transaction will be refunded via Paypal and will be subject to Paypalâs processing time. If you have a voucher code, you can easily redeem this via the Menulog App or the website upon checkout, once you have finalised your basket. Your driver may have had their fingers in â¦ Menulog reserves the right to cancel any voucher any time without notice. The head of fast-food giant Collins Foods says he is sad but has no regrets over the axing of much-loved buffet brand Sizzler earlier this year after it was unable to weather the COVID-19 pandemic. If you want to use your refund without waiting for us to process your return, you can select the instant refund option, if available. I am VERY unhappy! Look for the "free delivery" option beside your restaurant. What can I do if I am not happy with the food quality? Delivery time is estimated at 40 minutes, ... Because of the refund, ... Menulog now has an app and extensive coverage across NSW. Our customer support team is ready to help by online chat, email and telephone. Menulog lets you order your food from the favourite restaurants in your city and delivers it to your doorstep. The application process was easy. Simply use the Menulog contact email with your name, email address, the restaurant along with your order number, proof of the lower price, and a link to the competitorâs website to start the process. The second TVC will premier for the first time â¦ Our support team is here to help answer your questions. Hadnât used Menulog in a while, just like last time the food is nowhere to be seen. If your order is ‘Delivered by Menulog’ (this is listed on the search page for each restaurant; either ‘Delivered by Menulog’ or ‘Delivered by Restaurant), as soon as your order is on its way, this screen will also show you a map where you can track your order live. Get in touch via your preferred contact method below.. You can speak to one of our friendly support staff from 9AM til 2AM AEST, seven days a week on 1300 664 335. In the rare instance that order has been marked as delivered and you haven’t received it, simply click ‘Call the restaurant’ on the. All rights reserved. Please have your order number and contact details handy. US Citizens Tax. Meal break over No food, no refund no communication. Not a member yet? Drivers are unprofessional and lazy. Order takeaway from local restaurants offering Pizza, Chinese, Italian, Thai and more Please have your order number and contact details handy. For the most up to date information about your order review the order confirmation screen on the App or Website - to do this simply click on the âordersâ page from the main page and select your order.. Positive refunds are process immediately Of the four delivery services whose drivers were polled, only UberEats operates in the Australian market, alongside Deliveroo and Menulog. which will connect you either directly to the restaurant (for orders that are delivered by the restaurant), or to our customer care team (where Menulog delivers the order). But it can take up to three to five business days for a refund to reflect in your bank account.
Learn from your competition. Iâve used Menulog two times and shame on me for even going back a second time. Join the 325 people whoâve already reviewed Menulog. It could even be that the restaurant is taking a little more time to prepare the food, just to make sure it's perfect for you! Pay for a background check and a menulog courier bag and away you go. Consistent in failing to deliver orders, deliver the correct order, update me about the order, let me know the order was cancelled, and refund me for failed orders. Once you place an order with us, we temporarily hold the transaction as ‘pending’ This can be seen as a pending transaction on your account. Our support team is here to help answer your questions. Yummy. The app is brilliant. Have all your order details ready - we'll be able to sort things out a lot faster that way. If when you order from menulog and theyâ¦ If when you order from menulog and they dont deliver what you ordered, beware you have to argue to get the exact amount of money you paid as they try to refund less and the refund is in a menulog voucher that you can â¦ No contactable shop number - had to get menulog to refund. However, this may take between 3 to 5 working days (or longer, depending on your bank or card issuer). It is now Thursday and no response or resolution yet. We would have had at least 5 deliveries in the past 6 months either not turn up or be delivered to a neighbour's house. This is because the restaurant may have already started preparing your order, or your order might even be on the way and we need to ensure that the restaurant and or food couriers are fairly compensated. This ended up being more than 1 hour, with no status of where the driver is. Menulog Price Promise If you ordered a meal with Menulog and found the same item delivered by the same restaurant at a lower price within 24 hours, Menulog will credit the difference and give an additional AU$10 for that order. I spoke to menulog who tried to offer me a voucher. Talked to menulog customer service and they said they wouldn't refund money but give voucher, explained I won't use menulog again and want refund of money, they hung up. Clearly they need to fix their business processes. I blame the drivers. I am currently waiting for said refund to come through but to say Iâm not pleased with Menulogâs service is a clear understatement. Menulog is a proudly Australian company, having delivered our first meals in 2006. Menulog promo offers are available at different times of the year. It is now Thursday and no response or resolution yet. Enjoy your next meal from Menulog at discount prices with a Menulog voucher code or Menulog coupon code. What should I do if the food received is not what I requested. Restaurants don't read instructions. You can go ahead and place another order from a different restaurant straight away. We can cancel your order at any time, however, depending on the status of the order at that time there might be a charge of 50% for the full order value for cancelling it. Ordered on Menulog, not only it hadnât arrived and already 40 minutes late. McDonald's started getting worse & worse with delivery spots until the restaurant would be just opened for delivery but had no spots til the next day! Curry Time Indian Restaurant: Menulog disaster - See 65 traveler reviews, 7 candid photos, and great deals for Christchurch, New Zealand, at Tripadvisor.